About Pocket Concierge
- ★ Notice in response to COVID-19.
- New Year Holiday 2022-2023
- What is Pocket Concierge
- Which browser is Pocket Concierge compatible with?
- Can I access Pocket Concierge with cellphones and smartphones?
- Business hour of Pocket Concierge
Registration
- How do I make a Pocket Concierge account?
- Is Pocket Concierge free?
- How do I reset my password?
- How do I change my registered e-mail address?
- Why am I not receiving any confirmation e-mails?
- The registration of your credit card
About reservations
- Notes on Reservations
- Why am I not receiving any confirmation e-mails
- How do I make reservations?
- The status of reservation
- How can I change the reservation?
- How do I cancel my reservation?
About “Pocket Experience”?
About Waitinglist Function
About reservations on the day of your visit
Other
Maintenance Information
- Maintenance Notice: 12 July, 06:00 a.m. - 10:00 a.m.
- Maintenance Notice: 28 March, 06:00 a.m. - 08:00 a.m.
- Notification for changes to payment system and maintenance: January 12th, 2022
- Website Access issue on 17 August 2021
- Maintenance Notice: 30th September to 1st October, 2019
- Change of All Email Addresses