If you need to cancel the reservation, please cancel from 'Your reservations'. Please note that Pocket Concierge does not accept cancel requests by phone or emails.
- How to cancel (by 18:00, 1 day before your visit)
Please submit your cancellation request from "Your reservations" >"Reservation Details"> "Cancel".
You can check your "Your reservations" from here.
- How to cancel (after 18:00, 1 day before your visit)
Please contact the restaurant by phone directly.
The phone number of the restaurant can be confirmed in the confirmation email and also the reminding email sent 1 day before your booking.
Please note that for whatever reason of cancel, the cancellation fee applies according to the cancellation policy.
Dear Shun No Aji ICHI and Pocket Concierge.