How do I cancel my reservation?

To cancel your reservation, access the “Reservation History” tab, located on the top right corner .

Once we have received your request and confirmed with the restaurant, the “Reservation Status” will change to “Reservation Complete”.
The coupon can not be returned once the cancellation has been confirmed.

Please notice that the cancellation on the coming day can not be proceeded through the website. Please contact the restaurants directly.
For details, please click “Can I make the reservations on the day I want to go”.

Have more questions? Submit a request

1 Comments

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    PassyLynn

    Dear Shun No Aji ICHI and Pocket Concierge.

     
    I am very sorry but I must cancel my reservation for Friday, 5/13 at 8:30 pm for 4 people at Shun No Aji ICHI.  
     
    I received and email confirming the reservation-- but the reservation is not listed in
    my account with Pocket Concierge.  I am not clear how I should CANCEL this reservation.
     
    Please confirm the cancellation. Thank you
     
    Lynn Passy

     

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