Please be informed that Pocket Concierge’ s customer support will be closed from December 30, 2021 to January 3, 2022.
Online bookings may still be placed, although we will be unable to respond to any queries until January 4, 2022.
In addition, due to a change in payment processor, from 00:00 on January 1st to 10:00 on January 12th , guests can only book up to 45 days in advance. After this period, bookings may be placed up to 90 days in the future once more.
※Due to this change, we will be conducting maintenance on the following schedule:
January 12th, 2022, 06:00 - 10:00 JST
※Please not that you will be unable to access any part of the Pocket Concierge website during the maintenance period.